"Waiting on a shipment" is a phrase that can sink productivity and frustrate customers. A stalled delivery or a fulfillment error isn't just a minor inconvenience; it's a direct hit to your efficiency and reputation. As we head into 2026, the logistics landscape is evolving rapidly. Customer expectations for speed and [...]
Have you ever looked in the mirror and thought, "I look good, but I feel like I can do so much more?" Well, that’s exactly what happened to us recently. For over 50 years, you’ve known us as the go-to folks for printer parts and supplies. We’ve been the "Original Alternative," [...]
Running a small business often means wearing more hats than a coat rack. You're the CEO, the marketer, the customer service rep, and—let's be honest—the person who spends way too much time wrestling with packing tape. When logistics start to feel like a full-time job you never signed up for, it’s [...]
Ever wish you could teleport products directly to your customers without them ever knowing you weren't the one who packed the box? While we haven't quite mastered teleportation (yet!), we have the next best thing: blind drop shipping. It’s like having a secret logistics team working behind the scenes, making you [...]
Ever watched a looming deadline turn into a disaster because your printer decided to produce streaky, smudged, or faded pages? It’s maddening—and trust us, you’re not alone. Printer problems have a knack for picking the worst possible moments. What if you could count on flawless prints, job after job? With Copylite’s [...]
Let's play a little game. It's called "Where in the world is that toner cartridge?" You know how it goes. A customer calls in a panic—their main office printer is down, and they need a replacement part yesterday. You place the order, and then the waiting begins. You're refreshing the tracking [...]
Let's talk business. You've got the sales pitch down, your team is stellar, and your customer service is top-notch. You're sourcing high-quality products, maybe even our own "Original Alternative" toners and parts. Everything seems to be running like a well-oiled machine. But is it? Suppose you've ever found yourself staring at [...]
Let’s be honest, office printers are rarely the stars of the show. However, Managed Print Services (MPS) have quietly transformed these machines from infamous headache generators into hidden heroes that boost efficiency, trim costs, and even help your business go green. Rather than simply buying equipment and hoping for the best, [...]
Keeping orders accurate can be a daily struggle for businesses that ship often. Ensuring complete, accurate shipping information for every order is vital—but with complex logistics, it’s not always simple. These issues slow down deliveries and leave customers dissatisfied. Copylite’s Item Labeling Program (ILP) takes aim at these common problems, replacing [...]
How Copylite Delivers Customer Service that Drives Real Results Copylite’s mission is to be a valued partner to each customer, helping grow their business through competitive pricing, comprehensive products and services, and fast, reliable delivery—backed by innovation and a dedication to customer success. When a printer halts mid-project or a supply [...]